Protomation – High fidelity Operator Training Solutions

+31 46 4584748
info@protomation.com

Services

Protomation's high quality Services

Protomation offers the following services: Consultancy, Maintenance and Training

Why consultancy? Maybe because of the demand for independence and/or too little time/resources and/or lacking expertise. Anyway, we offer:

Assistance

Special knowledge about simulation.

Trouble shooting

When a problem comes out it can affect to the quality of your practice or training. Protomation wants to ensure a good learning experience, therefore a solution will be offered as soon as possible.
Once the problem appears some information will be needed to identify its origin and find the more client friendly solution. Protomation counts with many experience professionals that will be able to handle any problem in order to fix it efficiently.

Other Support

Further assistance, like guidance about how to build the scripts or how to drive the teaching sessions. If you need help to optimize the use of the software or you want tips about to improve the learning experience.

Why maintenance? Think about warranty and/or IT security issues, always up-to-date and/or the use of the latest features and improvements.

Software support

Protomation, as software developer and owner of its own software, is continuously improving the Process Studio Suite. Adding new features to keep it updated with the newest DCS systems, and also exclusive features to make better the final users experience. Moreover, newer software versions always support the latest OS version and make remote support easier. And last but not least, continuous security improvement!

Application maintenance

It’s common that after using the application for some time customers realize that additional equipment, graphic elements, control loops or extra functionality might be helpful. The application maintenance covers these changes or additional changes requested for the client. The maintenance contract can also include on-site training, remote desktop sessions, etc. Many different formulas can be applied to suit all your needs.

Why Training? Get well trained personnel (more reliable and self-confident operators), more efficient and more effective.

Training

Our goal is not only to deliver high-fidelity simulators but also to provide the customers with a new highly-efficient training experience. Using our vast knowledge in simulation and control of production processes, we can support our clients to train their operators using state-of-the-art techniques like e-learning and LMS systems.